NORTHBOROUGH FIRE DEPARTMENT
MISSION and VALUES
To promote and deliver life safety by providing efficient, professional, high quality, cost effective, and timely protective services including fire suppression, emergency medical services, fire prevention, disaster response management, public safety education, and code enforcement.
We, the department members, should respect and encourage each other to make our organization an exceptional service.
Focus on Customers
Our highest commitment is to those individuals who are in need of our services. We will strive to meet and exceed their expectations at all times.
Quality of Service
We will relentlessly pursue exceptional quality in providing our services.
Innovation and Creativity
We will strive to continuously pursue innovative and creative opportunities in change.
Uncompromising Ethical and Professional Behavior
We will continuously uphold the highest ethical and professional standards.