Northborough Town Hall
63 Main Street, Northborough, MA 01532
Outreach / Personal Servcies
Are you, or someone you know, dealing with aging-related concerns? The Northborough Senior Center Can help.

"Outreach is helping the community's older citizens remain safely in their homes by advocating for the kinds of service that will enhance their diginity, supporttheri independence and promote their general well-being:
        - Massachusetts Executive Office of Elder Affairs

Our Outreach Coordinator, Jocelyn Ehrhardt, MSW will work with you to:
  • Find answers/options
  • Understand and use the maze of public and private services
  • Find services for all income levels.
  • Help as needed with applications, phone calls and other contacts


It is worth noting the following upcoming events and dates; Open Enrollment for Medicare (October 15- December 7), the 2018-2019 Low Income Home Energy Assistance Program /LIHEAP, a fuel assistance
program,(November 1, 2018-April 30, 2019) and November 1st, the deadline to apply for an exemption on the February property tax bill.
These events or programs can have a big impact on older residents and people living on a fixed income. Dissatisfied or confused about your Medicare insurance coverage?
Make an appointment with a SHINE counselor at the Northborough Senior Center to review your Medicare insurance choices and options. Appointments are limited. Schedule early and prepare by
corralling your income information, an up to date medication list and your current health insurance cards.

Interested in signing up or changing a Medicare Part D/drug plan, only? Call to schedule an appointment with the Massachusetts College of Pharmacy faculty and students. They will be here on
Tuesday, November 6 from 5:30-7:30 PM for individual appointments. They will be joined by Pauline O’Bray, SHINE Counselor. This is the second year that they willhave a presence at the Senior Center to
assist with this process and to make sure that as many people as possible receive unbiased help.
Make an appointment with the Outreach Coordinator for assistance inapplying for LIHEAP and in completing your applications for property tax exemptions. Applicants for LIHEAP under the age of sixty should
contact Family and Youth Services (508-393-5020) for assistance. The upper income limits for the 2018-2019 LIHEAP program are $35,510 for1 household member and $46,437 for a 2 person household. Approved
applicants receive assistance with their fuel bill, are qualified for a reduced
electric rate and are eligible for heating system repairs as necessary. If you have questions about these guidelines or those for NorthboroughProperty Tax Relief please contact me for more information.
Don’t let paperwork prevent you from receiving benefits you are entitled to, help is available.
Jocelyn Ehrhardt, MSW, Outreach Coordinator
I can be reached at 508-393-5035,

We have appointments available where you can meet individually with one of our SHINE Counselors, Pauline O’Bray and Susan Goellner. Please call the Senior Center at 508-393-5035 to schedule your appointment.


Questions about any of the personal services or resources you  find on can be discussed with the Outreach Coordinator, Jocelyn Ehrhardt.